FAQs
Getting started
Tests
Lab Locations & Scheduling
Preparing for Testing
Results
Membership & Payments
Privacy & Security
Getting started
(7)
How soon can I get tested after joining?
How soon can I get tested after joining?
How soon can I get tested after joining?
How soon can I get tested after joining?
How do I set up my account after purchasing?
How do I set up my account after purchasing?
How do I set up my account after purchasing?
How do I set up my account after purchasing?
I didn't receive my account setup email. What should I do?
I didn't receive my account setup email. What should I do?
I didn't receive my account setup email. What should I do?
I didn't receive my account setup email. What should I do?
How do I reset my password?
How do I reset my password?
How do I reset my password?
How do I reset my password?
How do I log into my dashboard?
How do I log into my dashboard?
How do I log into my dashboard?
How do I log into my dashboard?
How do I contact Mito Health support?
How do I contact Mito Health support?
How do I contact Mito Health support?
How do I contact Mito Health support?
What notifications will I receive from Mito Health?
What notifications will I receive from Mito Health?
What notifications will I receive from Mito Health?
What notifications will I receive from Mito Health?
Is there a minimum age requirement?
Is there a minimum age requirement?
Is there a minimum age requirement?
Is there a minimum age requirement?
Is Mito Health available outside the United States?
Is Mito Health available outside the United States?
Is Mito Health available outside the United States?
Is Mito Health available outside the United States?
What information do you collect in the intake?
What information do you collect in the intake?
What information do you collect in the intake?
What information do you collect in the intake?
Why do you need my biological sex?
Why do you need my biological sex?
Why do you need my biological sex?
Why do you need my biological sex?
Tests
(4)
What tests are included in the Core panel?
What tests are included in the Core panel?
What tests are included in the Core panel?
What tests are included in the Core panel?
Can I request for specific tests not included in the Core panel?
Can I request for specific tests not included in the Core panel?
Can I request for specific tests not included in the Core panel?
Can I request for specific tests not included in the Core panel?
How often should I be tested?
How often should I be tested?
How often should I be tested?
How often should I be tested?
How are the add-on tests different from the testing included in the Core panel?
How are the add-on tests different from the testing included in the Core panel?
How are the add-on tests different from the testing included in the Core panel?
How are the add-on tests different from the testing included in the Core panel?
How do I purchase add-on tests?
How do I purchase add-on tests?
How do I purchase add-on tests?
How do I purchase add-on tests?
Are your tests medically accurate?
Are your tests medically accurate?
Are your tests medically accurate?
Are your tests medically accurate?
Lab locations & scheduling
(7)
Where do I go for my lab visit?
Where do I go for my lab visit?
Where do I go for my lab visit?
Where do I go for my lab visit?
How many lab visits are required?
How many lab visits are required?
How many lab visits are required?
How many lab visits are required?
How long does the lab visit take?
How long does the lab visit take?
How long does the lab visit take?
How long does the lab visit take?
How do I schedule my lab visit?
How do I schedule my lab visit?
How do I schedule my lab visit?
How do I schedule my lab visit?
Where can I get the BodySpec DEXA Scan done?
Where can I get the BodySpec DEXA Scan done?
Where can I get the BodySpec DEXA Scan done?
Where can I get the BodySpec DEXA Scan done?
How do I schedule a retest?
How do I schedule a retest?
How do I schedule a retest?
How do I schedule a retest?
I missed my lab appointment. How do I reschedule?
I missed my lab appointment. How do I reschedule?
I missed my lab appointment. How do I reschedule?
I missed my lab appointment. How do I reschedule?
There was an issue with my sample. What happens next?
There was an issue with my sample. What happens next?
There was an issue with my sample. What happens next?
There was an issue with my sample. What happens next?
Why can't I select Quest Diagnostics in my state?
Why can't I select Quest Diagnostics in my state?
Why can't I select Quest Diagnostics in my state?
Why can't I select Quest Diagnostics in my state?
Can I get tested at home instead of going to a lab?
Can I get tested at home instead of going to a lab?
Can I get tested at home instead of going to a lab?
Can I get tested at home instead of going to a lab?
Can I cancel my lab appointment?
Can I cancel my lab appointment?
Can I cancel my lab appointment?
Can I cancel my lab appointment?
How much blood is taken during the lab visit?
How much blood is taken during the lab visit?
How much blood is taken during the lab visit?
How much blood is taken during the lab visit?
Can I walk in to the lab without an appointment?
Can I walk in to the lab without an appointment?
Can I walk in to the lab without an appointment?
Can I walk in to the lab without an appointment?
Where can I get the Gut Health Test done?
Where can I get the Gut Health Test done?
Where can I get the Gut Health Test done?
Where can I get the Gut Health Test done?
Where can I get the Galleri® Multi-Cancer Test done?
Where can I get the Galleri® Multi-Cancer Test done?
Where can I get the Galleri® Multi-Cancer Test done?
Where can I get the Galleri® Multi-Cancer Test done?
Where can I get the Prenuvo Full Body MRI done?
Where can I get the Prenuvo Full Body MRI done?
Where can I get the Prenuvo Full Body MRI done?
Where can I get the Prenuvo Full Body MRI done?
Which labs does Mito Health partner with?
Which labs does Mito Health partner with?
Which labs does Mito Health partner with?
Which labs does Mito Health partner with?
Preparing for testing
(3)
Do I need to fast before my lab visit?
Do I need to fast before my lab visit?
Do I need to fast before my lab visit?
Do I need to fast before my lab visit?
What should I bring to my lab visit?
What should I bring to my lab visit?
What should I bring to my lab visit?
What should I bring to my lab visit?
Are there special instructions for hormone testing or menstrual cycle considerations?
Are there special instructions for hormone testing or menstrual cycle considerations?
Are there special instructions for hormone testing or menstrual cycle considerations?
Are there special instructions for hormone testing or menstrual cycle considerations?
What is a lab order form and why do I need it?
What is a lab order form and why do I need it?
What is a lab order form and why do I need it?
What is a lab order form and why do I need it?
Can I take my medications and supplements before my lab test?
Can I take my medications and supplements before my lab test?
Can I take my medications and supplements before my lab test?
Can I take my medications and supplements before my lab test?
Can I get tested if I'm pregnant?
Can I get tested if I'm pregnant?
Can I get tested if I'm pregnant?
Can I get tested if I'm pregnant?
Can I get tested if I'm sick?
Can I get tested if I'm sick?
Can I get tested if I'm sick?
Can I get tested if I'm sick?
Results
(4)
Does a doctor review my results?
Does a doctor review my results?
Does a doctor review my results?
Does a doctor review my results?
What do the grades (A, B+, B-, C) on my results mean?
What do the grades (A, B+, B-, C) on my results mean?
What do the grades (A, B+, B-, C) on my results mean?
What do the grades (A, B+, B-, C) on my results mean?
Can I download or export my results?
Can I download or export my results?
Can I download or export my results?
Can I download or export my results?
What happens after all lab results are in?
What happens after all lab results are in?
What happens after all lab results are in?
What happens after all lab results are in?
What are the recommendations based on?
What are the recommendations based on?
What are the recommendations based on?
What are the recommendations based on?
Can I speak with someone about my results?
Can I speak with someone about my results?
Can I speak with someone about my results?
Can I speak with someone about my results?
I think there's an error in my results. What should I do?
I think there's an error in my results. What should I do?
I think there's an error in my results. What should I do?
I think there's an error in my results. What should I do?
What is biological age and how is it calculated?
What is biological age and how is it calculated?
What is biological age and how is it calculated?
What is biological age and how is it calculated?
Can I share my biological age results?
Can I share my biological age results?
Can I share my biological age results?
Can I share my biological age results?
How do I share my Mito Health results with my doctor?
How do I share my Mito Health results with my doctor?
How do I share my Mito Health results with my doctor?
How do I share my Mito Health results with my doctor?
Membership & Payments
(7)
Does Mito Health accept health insurance?
Does Mito Health accept health insurance?
Does Mito Health accept health insurance?
Does Mito Health accept health insurance?
Does Mito Health accept HSA/FSA?
Does Mito Health accept HSA/FSA?
Does Mito Health accept HSA/FSA?
Does Mito Health accept HSA/FSA?
How much does Mito Health cost?
How much does Mito Health cost?
How much does Mito Health cost?
How much does Mito Health cost?
Can I cancel or re-join?
Can I cancel or re-join?
Can I cancel or re-join?
Can I cancel or re-join?
Why does testing in NY and NJ cost more?
Why does testing in NY and NJ cost more?
Why does testing in NY and NJ cost more?
Why does testing in NY and NJ cost more?
Are there different tiers of membership?
Are there different tiers of membership?
Are there different tiers of membership?
Are there different tiers of membership?
Can I get an invoice or receipt for my purchase?
Can I get an invoice or receipt for my purchase?
Can I get an invoice or receipt for my purchase?
Can I get an invoice or receipt for my purchase?
What is your refund policy?
What is your refund policy?
What is your refund policy?
What is your refund policy?
Can I get a refund if I'm not satisfied with my results?
Can I get a refund if I'm not satisfied with my results?
Can I get a refund if I'm not satisfied with my results?
Can I get a refund if I'm not satisfied with my results?
Are recommended tests included in my membership or do I need to pay extra?
Are recommended tests included in my membership or do I need to pay extra?
Are recommended tests included in my membership or do I need to pay extra?
Are recommended tests included in my membership or do I need to pay extra?
What's included in the price I see at checkout?
What's included in the price I see at checkout?
What's included in the price I see at checkout?
What's included in the price I see at checkout?
Privacy & security
(4)
How does Mito Health ensure that my medical data is kept safe?
How does Mito Health ensure that my medical data is kept safe?
How does Mito Health ensure that my medical data is kept safe?
How does Mito Health ensure that my medical data is kept safe?
Who will have access to my results?
Who will have access to my results?
Who will have access to my results?
Who will have access to my results?
Can I delete my data?
Can I delete my data?
Can I delete my data?
Can I delete my data?
What's included
1 Comprehensive lab test (Core)
One appointment, test at 2,000+ labs nationwide
Personalized health insights & action plan
In-depth recommendations across exercise, nutrition, and supplements
1:1 Consultation
Meet with your dedicated care team to review your results and define next steps
Lifetime health record tracking
Upload past labs and monitor your progress over time
Biological age analysis
See how your body is aging and what’s driving it
Order add-on tests and scans anytime
Access to advanced diagnostics at discounted rates for members
Concierge-level care, made accessible.
Mito Health Membership
Codeveloped with experts at MIT & Stanford
Less than $1/ day
Billed annually - cancel anytime
Bundle options:
Individual
$399
$349
/year
or 4 interest-free payments of $87.25*
Duo Bundle
(For 2)
$798
$660
/year
or 4 interest-free payments of $167*
Pricing for members in NY, NJ & RI may vary.
Checkout with HSA/FSA
Secure, private platform
What's included
1 Comprehensive lab test (Core)
One appointment, test at 2,000+ labs nationwide
Personalized health insights & action plan
In-depth recommendations across exercise, nutrition, and supplements
1:1 Consultation
Meet with your dedicated care team to review your results and define next steps
Lifetime health record tracking
Upload past labs and monitor your progress over time
Biological age analysis
See how your body is aging and what’s driving it
Order add-on tests and scans anytime
Access to advanced diagnostics at discounted rates for members
Concierge-level care, made accessible.
Mito Health Membership
Codeveloped with experts at MIT & Stanford
Less than $1/ day
Billed annually - cancel anytime
Bundle options:
Individual
$399
$349
/year
or 4 interest-free payments of $87.25*
Duo Bundle
(For 2)
$798
$660
/year
or 4 interest-free payments of $167*
Pricing for members in NY, NJ & RI may vary.
Checkout with HSA/FSA
Secure, private platform
What's included
1 Comprehensive lab test (Core)
One appointment, test at 2,000+ labs nationwide
Personalized health insights & action plan
In-depth recommendations across exercise, nutrition, and supplements
1:1 Consultation
Meet with your dedicated care team to review your results and define next steps
Lifetime health record tracking
Upload past labs and monitor your progress over time
Biological age analysis
See how your body is aging and what’s driving it
Order add-on tests and scans anytime
Access to advanced diagnostics at discounted rates for members
Concierge-level care, made accessible.
Mito Health Membership
Codeveloped with experts at MIT & Stanford
Less than $1/ day
Billed annually - cancel anytime
Bundle options:
Individual
$399
$349
/year
or 4 payments of $87.25*
Duo Bundle
(For 2)
$798
$660
/year
or 4 payments of $167*
Pricing for members in NY, NJ & RI may vary.
Checkout with HSA/FSA
Secure, private platform
What's included
1 Comprehensive lab test (Core)
One appointment, test at 2,000+ labs nationwide
Personalized health insights & action plan
In-depth recommendations across exercise, nutrition, and supplements
1:1 Consultation
Meet with your dedicated care team to review your results and define next steps
Lifetime health record tracking
Upload past labs and monitor your progress over time
Biological age analysis
See how your body is aging and what’s driving it
Order add-on tests and scans anytime
Access to advanced diagnostics at discounted rates for members
Concierge-level care, made accessible.
Mito Health Membership
Codeveloped with experts at MIT & Stanford
Less than $1/ day
Billed annually - cancel anytime
Bundle options:
Individual
$399
$349
/year
or 4 interest-free payments of $87.25*
Duo Bundle (For 2)
$798
$660
/year
or 4 interest-free payments of $167*
Pricing for members in NY, NJ & RI may vary.
Checkout with HSA/FSA
Secure, private platform